If you've got some questions or want to know the nitty gritty details, this is where you can come to find the answers.
Can I buy wholesale?
Why yes you can. All our products are made by hand to order so we are happy to discuss your needs, but please note there will be a wait before your order is ready depending on quantity desired.
How are the planters made?
Every planter is cast by hand. Using outer moulds designed especially for Concrete Jungles, a mix of either snowcrete or portland cement is poured and cured for at least 4 days (this varies due to temperature). Often we will cut the inner space by hand to ensure the plants have enough growing room. We then add drainage holes where required and seal with specialist cement sealant. No corners are cut ensuring your planter is strong and should not crack or show stress fractures so long as it is cared for correctly.
Where do the Succas come from?
We grow our own Succas and propogate them ourselves to keep a close eye on their quality. If we run out of plants fit for sale, we will reach out to other members of The British Cactus & Succulent Society. These are trusted growers so we know that your plants have been raised with appropriate knowledge and tended to correctly. We've written a little blog post to help you care for them once they are with you, which you can read here.
Can we make special orders or mix and match?
We used to offer a more tailored service but as orders have increased and we haven't, it has become slightly more tricky. If you have a special request please do get in touch but bear with us. We will do what we can to help but can't guarantee it.
By catapult. Kidding. We use couriers to deliver orders with signed for delivery. Sometimes parcels can go missing, this is obviously not ideal. If this happens, please get in touch as soon as you can so we can look into it and do what we can to help. Unfortunately we don't offer refunds on orders that have gone missing as we are a tiny company, we will however, do everything we can to help trace them. We only ship within the UK.
If you are unhappy with your Concrete Jungle then please do let us know and we will do what we can to rectify the situation, but refunds are not guaranteed. We do not offer refunds on products purchased from other sellers. Due to the nature of plants, as living things, we can't offer refunds. We will do everything we can to ensure your plant is happy and healthy if you purchase one from us, but once it is with you, it is in your hands to be a loving owner.